Forever Wireless is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
DATA STORAGE AUTHORIZATION
In order to provide you the content requested, we need to store and process your personal data. This includes but is not limited to: your name, email address, company information, and Internet Identifiers.
CORRECTING/UPDATING/DELETING/DEACTIVATING PERSONAL INFORMATION
If a customer’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be taken care of after notification is provided.
Forever Wireless is the sole owner of the information collected through this website. Forever Wireless collects information from our customers at several different points on our website and 3rd party applications.
We request information from the customer through Hubspot Forms and Formstack.
A customer must provide contact information (such as name and email). This information is used for marketing and customer contact purposes. Please refer to the Hubspot section below for more information.
Customers are often asked to provide contact information, payment information (such as credit and debit card numbers) and sensitive network infrastructure information (such as IP Addresses). The data is used for contact and analyzation purposes. Please refer to the Formstack section below for more information.
Information collected is used only for contacting you about our requested products and services. We do not share your information with other third parties.
We may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website. We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
THIRD PARTY ADVISORS
Choice CyberSecurity DOES NOT share website usage information about users with third parties. If we were to engage in any onward transfers with third parties, we would provide you with an opt-out choice.
We do not partner with other third party Systems to provide toll free services. When the user signs up for these particular services, we share names, or all contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website contains links to other sites. Please be aware that we, Forever Wireless, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Our Products and Services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By purchasing Products and Services, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ or guardians’ permission to use the website and our related products and services. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@Foreverwireless.net.
We use reasonable and appropriate measures to protect your information. When customers submit sensitive information via the website, their information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our customer information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
DATA STORAGE SECURITY
Choice CyberSecurity functions on least privilege standards and will only store your data in the necessary resources to provide you the best possible service, information and resources. These tools include but are not limited to:
Choice CyberSecurity utilizes 3 Hubspot tools: CRM, Marketing and Service Hub. The CRM is utilized for client contact and deal management. The Marketing tools are used for landing pages, forms, workflows and email distribution. Service Hub is utilized for customer service tasks, client account management, service tickets, and Knowledge Base. We are constantly trying to improve our processes as Hubspot releases new features.
HubSpot’s primary security focus is to safeguard our customers’ and users’ data. This is the reason that HubSpot has invested in the appropriate resources and controls to protect and service our customers. This investment includes the implementation of the dedicated Security Team. The Security Team is responsible for the HubSpot’s comprehensive security and risk management program and the governance process. The security team is focused on defining new and refining existing controls, implementing and managing the HubSpot security framework as well as providing a support structure to facilitate effective risk management. Our Chief Security Officer, who reports to the Chief Financial Officer, manages the Security Team. Learn more about Hubspot’s Security & Risk Management Here.
Forever Wireless utilizes Formstack to collect data from clients and partners. Formstack offers many security features and FW is committed to enabling and enforcing the most secure settings. Any data that is uploaded within a form is encrypted with 256-bit SSL encryption and it is never shared with other 3rd and 4th parties. The application encourages strong passwords, secure backups and ongoing monitoring. Formstack, along with its host, AWS, is PCI, HIPAA and GDPR compliant. Learn more about Formstack’s Security Features here.
Choice CyberSecurity utilizes Zoom to conduct virtual meetings and training sessions. CCS records all Assessment related meetings for quality and assurance purposes. Meeting are downloaded to the FW team members desktop, uploaded to the client folder within the CCS Resource center, then promptly deleted from the FW team member’s desktop. All data, including online meetings, webinars and training sessions are completely private and secure. All of their solutions feature end-to-end 256-bit Advanced Encryption Standard (AES) encryption. No unencrypted information is ever stored on their system. Learn more about Zoom’s Security Features Here.
Forever Wireless utilized G Suite to run our primary business functions, including but not limited to: Gmail, Docs, Sheets, Slides, Forms, Calendar and Drive. FW takes advantage of all G Suite provided security controls over system configuration and application settings – including authentication, asset protection, and operational control. Learn more about G Suite’s Security Features Here.
NOTIFICATION OF CHANGES